FAQs

How long will it take to get my order?

It depends on where you are. Orders processed here will take 3-7 business days to arrive. Most orders received before 12pm EST will be shipped the same day.  Overseas deliveries can take anywhere from 7-16 days. Orders are shipped from our warehouse in Bronx, New York or out of our fulfillment Center in Riverside, California. Delivery details will be provided in your confirmation email.

What shipping carriers do you use?

We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.

Can I return my product?

We always aim to make sure our customers love our products, but if you do need to return an order, we’re happy to help. We stand behind our 100% money Back Guarantee. Just email us directly and we’ll take you through the process.

Do you ship overseas?

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

Can I get my product personalized?

It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.

Can I sign up for your newsletter?

Yes! Just enter your email in the signup box below, and you’ll be added to our subscription list. You’ll be sent exclusive offers, free stuff and much more. Your Barber Connect does not believe in spamming. We will never share or sell any information.